• Infrastructure Manager

    ID
    2018-4985
    Category
    Technical/Engineering
    Job Location
    DE-BE-Berlin
  • Overview

    Axway, a market leader in governing the flow of data, is a software and services company headquartered in Phoenix, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities and the cloud. Axway’s industry-leading offerings include: business-to-business integration, managed file transfer, secure email, business operations monitoring, process management, API and identity management, as well as professional and managed services, cloud solutions, and Software-as-a-Service.

     

    Charter

    The Senior Systems Engineer is a key member of a dedicated Cloud Global Infrastructure team providing cloud-based solutions hosted in Amazon Web Services (AWS) to Enterprise Customers. The Senior Systems Engineer is responsible for providing technical leadership on the team in the areas of day-to-day operations and project implementation, in partnership with other technical resources throughout Axway, to ensure all SLAs and client expectations are met or exceeded.

    Responsibilities

    • Perform day-to-day Cloud technical operational activities, including implementing changes, performing backups, granting user access, managing configurations, ensuring that scheduled jobs are completed, and administering the infrastructure
    • Manage the lifecycle of all requests and problems that arise, driving for root cause of problems to prevent incidents from recurring
    • Monitor overall system stability, health, and performance
    • Act as the Technical Lead/Architect on key infrastructure projects
    • Designs, implements, and maintains automation scripts
    • Technical Lead and Owner for one or more of the team’s tools and technologies
    • Participate in on-call and after-hours support and implementation activities as required.
    • Safeguard Axway and Axway customer data through compliance with Axway policies and the appropriate use of Axway equipment and facilities. 

    Qualifications

    • High level of proficiency with UNIX/LINUX, working in a complex IT infrastructure
    • Intermediate experience in network connectivity, communication protocols, VPN, DNS, LDAP, Load Balancing, and network troubleshooting
    • Significant experience with Firewall and NAT configurations
    • Intermediate experience with Haproxy/Nginx, reverse proxy
    • Excellent organization skills, ability to work well under pressure, and to meet deadlines


    Excellent Scripting skills (Python - preferred, Perl, Shell Scripting)

    • Expert level troubleshooting skills
    • Highly motivated self-starter and able to work independently
    • Experience with ITIL Processes – Incident management, Change management, Problem Management
    • Aptitude and passion for learning new technologies
    • Demonstrated teamwork and collaboration capabilities
    • Experience with IT Management and Monitoring tools such as Puppet, Nagios, and Splunk
    • Ability to communicate effectively internally and externally at all levels, both orally and in writing
    • Experience with Amazon Web Services preferred.

     

    • At least eight years systems engineering and administration experience
    • DevOps experience is a plus

     

    Education

    • Technical degree and ITIL Foundations qualification preferred.

    referral_legend

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.