• ServiceNow and Salesforce Developer

    ID
    2018-4817
    Category
    Technical/Engineering
    Job Location
    BG-Sofia
  • Overview

     

    Axway is looking for a person who will develop and/or maintain the tools and processes necessary for the smooth functioning of the Customer Success Organization, ensuring the quality and the level of operational performance in compliance with specifications, time constraints and quality expectations.

    Responsibilities

    • Participation in the writing of the operating guides, reference guides, templates and practices
    • Participation in the production of the KPIs
    • Maintains and develops his/her level of knowledge of his/her discipline
    • Configuration and administration of the perimeter tools
    • Carrying out development tasks according to project plan
    • Quality Assurance of his/her production through systematic unit testing
    • Participation in final qualification of deliverables, including the validation of documentation
    • Analyzing and correcting assigned defects
    • Preparing and executing Acceptance tests
    • Contribution to technical specifications
    • Ensuring support to users

    Qualifications

    • 2 years of experience with ServiceNow development and configuration
    • Familiar with JavaScript programming language (Java or Salesforce APEX knowledge is a plus)
    • Basic knowledge of DB, Webservices, Testing tools, Development methodology
    • Familiar with ITIL, CRM and Internal software
    • Experience with Solutions functional and technical specifications
    • Experience in Document Writing and structuring
    • Familiar with Principles of Application Security for Cloud Services
    • Team players with Customer focus
    • Fluent English

     

    What we offer:

    • A very friendly working environment with experienced professionals
    • Get challenged with important tasks so you can show your full potential and obtain new skills
    • Working hours that can be flexible when needed
    • Open office space with various entertainment games – PS, table tennis, foosball and more
    • Regular team and company events.

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