Axway, a market leader in governing the flow of data, is a software and services company headquartered in Phoenix, Arizona. Established in 2001, Axway serves more than 11,000 organizations in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable business-critical interactions by governing the data that flows across the enterprise, as well as data flows that span beyond the enterprise edge including partner communities and the cloud. Axway’s industry-leading offerings include: EDI, managed file transfer, secure email, business operations monitoring, API and identity management, file sync and share, mobile appdev, as well as professional and managed services, cloud solutions, and Software-as-a-Service.
The Customer Success Manager is responsible for customer success within Axway’s enterprise cloud business in Germany. Customer Success at Axway facilitates effective ongoing technology deployment, adoption, and engagement throughout the entire customer journey, enabling customers to achieve their desired business outcomes leading to increased revenues and expansion opportunities. The position reports to Axway’s Director of Enterprise Cloud Customer Success.
Key Duties and Responsibilities: