This position is responsible for answering all phone requests for technical support, eventually resolving customer questions. This is a highly visible position that serves as a primary Global Support interface between Axway and the Axway customer base. It is a key role in defining the customer’s impression of Axway. Candidates must be highly motivated, have strong analytical skills; and have a strong aptitude towards learning new technology. The individual must provide a high level of service to our customers, as well as maintain high level of professionalism while fielding inquiries. The Technical Support Specialist will be available for 24x7 shift rotation or on emergency unscheduled off-hours.
Why would you choose Axway?